\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Armour圜rate.Use_d32a33adfaf5e1cff7d84989d4df5ce597ac2_e008bcfb_56d7c585-1da2-4c3d-9ff0-5c3fca6e3105įaulting application name: Armour圜, version: 5.3.0.0, time stamp: 0圆3ea1c50įaulting module name: ntdll.dll, version: 1.1485, time stamp: 0xb7f0154aįaulting application start time: 0x0x1D97740F6507DA2įaulting application path: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\Armour圜įaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\.xml The ASUS AURA SYNC lighting service service terminated unexpectedly. ![]() AURA Service (Lighting Service) v3.06.14ġ1 am in the morning and I find in my event viewer: Fix critical devices, core service update failed issueģ. Enhance installation and update processĤ. Built-in Armoury Crate Uninstall Tool to reduce incomplete uninstallation issueġ. Add Feature promotion recall button for Gaming LaptopĤ. Add Gradient parameters for Static, Breathing, Strobing to provide richer color optionsģ. Add Adaptive Color 2.0 to provide immersive RGB lighting experienceĢ. Aura Wallpaper Creator (New! Install by going to Aura Wallpaper device page, click on Design Wallpaper)ġ. AURA Service (Lighting Service) v3.06.20ġ0. txt first)Ĭheck if your product is supported in Armoury Crateĭownload and install Armoury Crate Lite Log Tool v1.0.6.0įill in the Google Form and attach the generated log there.ģ. Remember to upload this log file to the Google Form (change file extension to. (Sign out of OneDrive if Sync is enabled for the location selected) Save the log file to a location of your choice. Replicate the issue you are having (reboot if necessary - the log tool will keep running) Save the link to the form in case additional files need to be uploadedįirst, check the Record log box to start recording (Setting/About/App diagnostics) Prepare some screenshots and photos if applicable.ĩ. ![]() Record and generate a log (change the extension from. Post a brief description of your issue in this thread (less than 50 words)ħ. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)Ħ. ![]() Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)ĥ. DO NOT report issues if facing improper uninstallation or registry issues - please resolve firstĤ. Try to reboot the system after updates are installed, and check again.ģ. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)Ģ. Must post a brief description in this thread (do this before filling in a form) to receive status updates.ġ. Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)įorms MUST be completed and submitted in order to be processed.įorms from non-forum members will NOT be processed Uninstall Aura Sync software if already installed.Īlways uninstall Armoury Crate using our uninstall tool (do not remove manually) - New: now included in the standard installer (right-click on icon in Windows Start Menu)ĭO NOT delete files manually after uninstalling Armoury Crate (V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.4.10.0) Please install using Armoury Crate Installer V3.2.5.2 (approx: 3MB), download link here:įull installation package V1.1.2.2 (approx: 3GB) here: A new Armoury Crate major release is now available.
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